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INTERNET SAPPING THE BROADCAST NEWS AUDIENCE

ABOUT THE SURVEYS

08-17-2000

Results for the main survey on Media Consumption are based on telephone interviews conducted under the direction of Princeton Survey Research Associates among a nationwide sample of 3,142 adults, 18 years of age or older, during the period April 20-May 13, 2000. For results based on the total sample, one can say with 95% confidence that the error attributable to sampling and other random effects is plus or minus 2.5 percentage points. For results based on either Form A (N=1,593) or Form B (N=1,549), the sampling error is plus or minus 3 percentage points.

Results for the Believability Study are based on telephone interviews conducted under the direction of Princeton Survey Research Associates among two separate nationwide samples of adults, 18 years of age or older. The questions about believability of traditional print and broadcast news sources were asked of 911 adults, during the period May 5-16, 2000. For results based on this sample, the sampling error is plus or minus 4 percentage points. The questions about believability of online news sources were asked of 308 Internet users, during the period June 1-6, 2000. For results based on this sample, the sampling error is plus or minus 6 percentage points.

In addition to sampling error, one should bear in mind that question wording and practical difficulties in conducting surveys can introduce error or bias into the findings of opinion polls.

SURVEY METHODOLOGY IN DETAIL

The sample for this survey is a random digit sample of telephone numbers selected from telephone exchanges in the continental United States. The random digit aspect of the sample is used to avoid "listing" bias and provides representation of both listed and unlisted numbers (including not-yet-listed). The design of the sample ensures this representation by random generation of the last two digits of telephone numbers selected on the basis of their area code, telephone exchange, and bank number.

The telephone exchanges were selected with probabilities proportional to their size. The first eight digits of the sampled telephone numbers (area code, telephone exchange, bank number) were selected to be proportionally stratified by county and by telephone exchange within county. That is, the number of telephone numbers randomly sampled from within a given county is proportional to that county's share of telephone numbers in the U.S. Only working banks of telephone numbers are selected. A working bank is defined as 100 contiguous telephone numbers containing three or more residential listings.

The sample was released for interviewing in replicates. Using replicates to control the release of sample to the field ensures that the complete call procedures are followed for the entire sample. The use of replicates also insures that the regional distribution of numbers called is appropriate. Again, this works to increase the representativeness of the sample.

At least five attempts were made to complete an interview at every sampled telephone number. The calls were staggered over times of day and days of the week to maximize the chances of making a contact with a potential respondent. All interview breakoffs and refusals were re-contacted at least once in order to attempt to convert them to completed interviews. In each contacted household, interviewers asked to speak with the "youngest male 18 or older who is at home." If there is no eligible man at home, interviewers asked to speak with "the oldest woman 18 or older who is at home." This systematic respondent selection technique has been shown empirically to produce samples that closely mirror the population in terms of age and gender.

Non-response in telephone interview surveys produces some known biases in survey-derived estimates because participation tends to vary for different subgroups of the population, and these subgroups are likely to vary also on questions of substantive interest. In order to compensate for these known biases, the sample data are weighted in analysis.

The demographic weighting parameters are derived from a special analysis of the most recently available Census Bureau's Current Population Survey (March 1999). This analysis produced population parameters for the demographic characteristics of households with adults 18 or older, which are then compared with the sample characteristics to construct sample weights. The analysis only included households in the continental United States that contain a telephone.

The weights are derived using an iterative technique that simultaneously balances the distributions of all weighting parameters.

PEW RESEARCH CENTER FOR THE PEOPLE AND THE PRESS
BIENNIAL MEDIA CONSUMPTION SURVEY
FINAL TOPLINE
April 20 - May 13, 2000
(T) = Total sample [N=3,142]
(A) = Form A [N=1,593]
(B) = [N=1,549]

1 (T) All in all, are you satisfied or dissatisfied with the way things are going in this country today?

                             Satisfied Dissatisfied No Opinion
     April, 2000                  48        43       9=100
     August, 1999                 56        39       5=100
     January, 1999                53        41       6=100
     November, 1998               46        44      10=100
     Early September, 1998        54        42       4=100
     Late August, 1998            55        41       4=100
     Early August, 1998           50        44       6=100
     February, 1998               59        37       4=100
     January, 1998                46        50       4=100
     September, 1997              45        49       6=100
     August, 1997                 49        46       5=100
     January, 1997                38        58       4=100
     July, 1996                   29        67       4=100
     March, 1996                  28        70       2=100
     October, 1995                23        73       4=100
     June, 1995                   25        73       2=100
     April, 1995                  23        74       3=100
     July, 1994                   24        73       3=100
     March, 1994                  24        71       5=100
     October, 1993                22        73       5=100
     September, 1993              20        75       4=100
     May, 1993                    22        71       7=100
     January, 1993                39        50      11=100
     January,  1992               28        68       4=100
     November, 1991               34        61       5=100
     Late February, 1991 (Gallup) 66        31       3=100
     August, 1990                 47        48       5=100
     May, 1990                    41        54       5=100
     January, 1989                45        50       5=100
     September, 1988              50        45       5=100
     May, 1988                    41        54       5=100
     January, 1988                39        55       6=100

Now a different kind of question about where you MIGHT go to get NEWS... ASK FORM A ONLY:
2 (A) If you heard that the stock market had fallen 1,000 points, where would you go FIRST for more information about this, or wouldn't you be interested in getting more information? (OPEN-END; IF TV/TV NEWS, PROBE WITH: What kind of tv/tv news? ACCEPT MULTIPLE RESPONSES.)

     30   Television
           2 Network/TV News
              1  ABC News
              1  NBC News
              *  CBS News
              1  Network News (unspecified)
              *  All other Network TV News mentions
          14 Cable TV
              9  CNN News
              2  CNBC News
              1  MSNBC News
              *  Cable TV channels
              1  All other Cable TV mentions
          10 Television (unspecified)
           2 News program
           2 Local TV News
           1 FOX News (unspecified)
           * All other Television mentions
     16   Internet/Online
     10   Newspaper/Magazine
           7 Newspaper (unspecified)
           2 Wall Street Journal
           1 Local newspaper
           1 All other Newspaper/Magazine mentions
      3   Radio
           2 Radio (unspecified)
           1 National Public Radio/NPR
           * All other Radio mentions
      9   Miscellaneous
           4 Contact my broker/stockbroker
           2 Word of mouth/Talk with friends/family/co-workers
           * Contact my bank/banker
           2 All other miscellaneous mentions
     32   None/Wouldn't want more information
      5   Don't know/Refused

ASK FORM B ONLY:
3 (B) If you heard that there had been a major terrorist attack on a large US city, where would you go FIRST for more information about this, or wouldn't you be interested in getting more information? (OPEN-END; IF TV/TV NEWS, PROBE WITH: What kind of tv/tv news? ACCEPT MULTIPLE RESPONSES.)

     66   Television
          9  Network/TV News
              3  ABC News
              3  NBC News
              3  Network News (unspecified)
              2  CBS News
              *  All other Network TV News mentions
          24 Cable TV
             22  CNN News
              1  MSNBC News
              1  CNBC News
              1  Cable TV channels
              1  All other Cable TV mentions
          22 Television (unspecified)
           4 News program
           7 Local TV News
           1 FOX News (unspecified)
           1 All other Television mentions
     10   Radio
           8 Radio (unspecified)
           1 National Public Radio/NPR
           1 All other Radio mentions
     10   Internet/Online
      5   Newspaper/Magazine
           4 Newspaper (unspecified)
           * Local newspaper
           * All other Newspaper/Magazine mentions
      5   Miscellaneous
           1 Contact government officials/representatives
           1 Contact police/law enforcement
           1 Word of mouth/Talk with friends/family/co-workers
           2 All other miscellaneous mentions
      6   None/Wouldn't want more information
      6   Don't know/Refused

ASK ALL:
On a different subject...
4 (T) Do you happen to read any daily newspaper or newspapers regularly, or not?

                                 Yes        No    Don't Know
     April, 2000                  63        37       *=100
     November, 1998               70        30       0=100
     April, 1998                  68        32       *=100
     April, 1996                  71        28       1=100
     June, 1995                   69        34       *=100
     March, 1995                  71        29       *=100
     October, 1994                73        27       *=100
     July, 1994                   74        26       *=100
     February, 1994               70        30       0=100
     January, 1994                71        29       *=100
     June, 1992                   75        25       *=100
     July, 1991                   73        27       *=100
     May, 1991                    70        30       *=100
     January, 1991                72        27       1=100
     November, 1990               74        26       0=100
     October, 1990                72        28       0=100
     July, 1990                   71        29       0=100
     May, 1990                    71        29       0=100

5 (T) Do you happen to watch any TV news programs regularly, or not?

                                 Yes        No    Don't Know
     April, 2000                  75        25       *=100
     April, 1998                  80        20       *=100
     April, 1996                  81        19       0=100
     June, 1995                   78        22       *=100
     March, 1995                  82        18       *=100
     October, 1994                81        19       *=100
     July, 1994                   81        19       *=100
     February, 1994               84        16       0=100
     January, 1994                85        15       *=100
     June, 1992                   85        15       *=100
     July, 1991                   84        16       *=100
     May, 1991                    84        16       *=100
     January, 1991                88        12       *=100
     November, 1990               80        20       *=100
     October, 1990                81        19       0=100
     July, 1990                   81        19       0=100
     May, 1990                    80        20       0=100

6 (T) Do you listen to news on the radio regularly, or not?

                                 Yes        No    Don't Know
     April, 2000                  46        54       *=100
     April, 1998                  52        48       *=100
     April, 1996                  51        49       *=100
     June, 1995                   50        50       *=100
     March, 1995                  54        46       *=100
     October, 1994                51        49       *=100
     July, 1994                   52        48       0=100
     February, 1994               53        47       0=100
     January, 1994                52        48       *=100
     June, 1992                   54        46       *=100
     May, 1991                    53        47       *=100
     January, 1991                55        45       *=100
     November, 1990               55        45       *=100
     October, 1990                54        46       0=100
     May, 1990                    56        44       *=100

7 (T) We're interested in how often people watch the major TV network evening news programs by this we mean ABC World News Tonight with Peter Jennings, CBS Evening News with Dan Rather, and NBC Nightly News with Tom Brokaw.  Do you happen to watch TV evening news programs regularly, or not?

                            April     April     March     May       Aug       May
                            1998      1996      1995      1990      1989      1987
     50   Yes                59         59       65        67        67        71
     50   No                 41         41       35        32        33        28
      *   DK/Refused          *          *        *         1         *         1
     100                     100       100       100      100       100       100

8 (T) Now I will read a list of some stories covered by news organizations this past month.  As I read each item, tell me if you happened to follow this news story very closely, fairly closely, not too closely, or not at all closely?  [READ AND ROTATE LIST]

                                            Very     Fairly    Not too   Not at all  (VOL)
                                            Closely  Closely   Closely   Closely     DK
     a.   News about candidates for the
          2000 presidential election          18       33        26        23        *=100
               April, 2000                    18       39        22        20        1=100
               March, 2000                    26       41        19        13        1=100
               February, 2000                 26       36        21        17        *=100
               January, 2000                  19       34        28        18        1=100
               December, 1999                 16       36        24        23        1=100
               October, 1999                  17       32        28        22        1=100
               September, 1999                15       31        33        20        1=100
               July, 1999                     15       38        24        22        1=100
               June, 1999                     11       25        29        34        1=100

               April, 1996+                   23       35        25        17        *=100
               April, 1992                    32       44        16         8        *=100
               May, 1988                      22       46        23         6        3=100

              + In April 1996, the story was listed as "News about the Republican
                presidential candidates."

     d.   Recent major ups and downs in
          the U.S. stock market               18       28        23        31        *=100
               April, 2000                    19       29        20        32        *=100
               March, 2000                    23       29        21        26        1=100
               March, 1999                    18       29        22        31        *=100
               January, 1999                  24       28        19        28        1=100
               Early September, 1998          32       31        20        17        *=100
               Mid-August, 1998               17       23        21        39        *=100
               January, 1998                  21       25        23        31        *=100
               November, 1997                 25       36        18        20        1=100
               September, 1997                14       22        23        40        1=100
               April, 1997                    17       21        22        40        *=100
               February, 1996                 12       20        25        42        1=100

ITEM ASKED APRIL 20-23 ONLY [N=469]:
     c.   The debate over whether 6-year-old
          Elian Gonzalez should be returned to
          his father                          32       34        20        14        *=100
               April, 2000                    33       38        16        11        2=100
               February, 2000                 37       41        15         6        1=100
               January, 2000                  39       38        14         8        1=100

ITEM ASKED APRIL 24-MAY 13 ONLY [N=2,673]:
     c.   Elian Gonzalez being returned to
          his father and the debate over
          what should happen next             31       35        19        15       *=100

ASK ALL:
     d.   The one-year anniversary of the
          shootings at Columbine High School
          in Colorado                         20       31        29        20        *=100

ITEM ASKED APRIL 20-27 ONLY [N=1,363]:
     e.   The protests in Washington, DC at
          the annual meetings of the World
          Bank and the International Monetary
          Fund                                 6       18        32        43        1=100

ITEM ASKED APRIL 28-MAY 14 ONLY [N=1,015]:
     f.   The government's recommendation
          that the computer software
          company Microsoft should be broken
          up into two separate companies,
          because it engaged in unfair
          business practices                  16       33        26        25        *=100

INTERVIEWER NOTE: FOR QUESTIONS 9 thru 13  PLEASE DETERMINE WHAT DAY OF THE WEEK IT IS.  IF THE DAY OF THE WEEK IS SUNDAY, PLEASE READ "FRIDAY." IF THE DAY OF THE WEEK IS NOT SUNDAY, READ "YESTERDAY."

9 (T) Now, on another subject... Did you get a chance to read a daily newspaper yesterday, or not? FORM A ONLY: IF "YES" IN QUESTION 9, ASK:
10 (A) About how much time did you spend reading a daily newspaper yesterday? (DO NOT READ)

                                Late
                                Sept Nov  April Nov  April June March Feb  Jan  March  Gallup
(T)  (A)                        1999 1998 1998  1997 1996  1995 1995  1994 1994 1991    1965
46   47   Read the paper         47   47   48    50   50    52   45    58   49   56      71
           9  Less than 15 min.   9    8    8     8    7     7    9     7    7   n/a     n/a
          14  15-29 min.         12   11   14    14   15    15   14    15   15   n/a     n/a
          16  30-59 min.         16   16   17    17   18    18   16    21   17   n/a     n/a
           8  1 hour or more     10   11    9    10   10    11    6    14   10   n/a     n/a
           *  Don't know          *    1    *     1    *     1    0     1    *   n/a     n/a
54   53   Didn't read paper      53   53   52    50   50    48   55    42   50   44      29
 *    *   Don't know              *    *    *     0    *     *    *     0    1    *       0
100  100                        100  100  100   100  100   100  100   100  100  100     100

ASK ALL:
11 (T)    Did you watch THE NEWS OR A NEWS PROGRAM on television yesterday, or not?
FORM A ONLY:
IF "YES" IN QUESTION 11, ASK:
12 (A)    About how much time did you spend watching the news or any news programs on TV yesterday? (DO NOT READ)

                                Late
                                Sept Nov  April Nov  April June March Feb  Jan  March  Gallup
(T)  (A)                        1999 1998 1998  1997 1996  1995 1995  1994 1994 1991    1965
55   56   Watched TV News        62   65   59    68   59    64   61    74   72   68      55
           4  Less than 15 min.   6    5    3     4    3     3    4     3    3   n/a     n/a
           8  15-29 min.          7    8    7    11    6     8    9     8    8   n/a     n/a
          20  30-59 min.         21   21   21    23   21    24   21    25   25   n/a     n/a
          23  1 hour or more     28   30   28    30   29    28   27    37   36   n/a     n/a
           1  Don't know          *    1    *     *    *     1    *     1    *   n/a     n/a
44   44   Did not watch          37   35   41    31   40    35   38    26   27   32      45
 1    *   Don't know              1    *    *     1    1     1    1     0    1    *       0
100  100                        100  100  100   100  100   100  100   100  100  100     100

P.1  Apart from news, did you watch anything else on television yesterday, or not?
IF "YES", ASK:
P.2  About how much time did you spend watching TV yesterday, not including the news?

     Pew                                                  Nov   June  Feb
     Internet+                                            1997  1995  1994
     57   Yes                                              64    59    69
            3  A half hour or less                          2     1     2
            5  Thirty minutes or less than one hour         5     4     3
           10   About an hour or more                      15    10    11
            8  More than one hour but less than two hours   7     6     7
           15   Two hours to less than three hours         16    16    19
            7  Three hours to less than four hours         11    10    12
            8  Four hours or more                           8    11    14
            *  Don't know/Refused                           *     1     1
     42   Did not watch                                    36    40    31
      1   Don't know                                        *     1     0
     100                                                  100   100   100

+ Questions P.1 and P.2 are taken from a survey conducted for the Pew Internet & American Life Project (March 1 - May 1, 2000; N=6,036). All trend numbers are from the Pew Research Center.

ASK ALL:
13 (T) About how much time, if any, did you spend listening to any news on the radio yesterday, or didn't you happen to listen to the news on the radio yesterday? (DO NOT READ)

                                Late
                                Sept Nov  April Nov  April June March Feb  Jan  March  Gallup
                                1999 1998 1998  1997 1996  1995 1995  1994 1994 1991    1965
     43   Yes, listened          44   41   49    44   44    42   47    47   47   44      58
          14  Less than 15 min.  12   13   16    12   12    13   16    14   15   n/a     n/a
           9  15-29 min.          8    8    9     9   11     9   12    11   10   n/a     n/a
           9  30-59 min.         10    8   10     9   10     9    9     9   10   n/a     n/a
          11  1 hour or more     14   12   14    14   11    11   10    13   12   n/a     n/a
     56   Didn't Listen          56   57   51    55   55    56   52    52   52   56      42
       1  Don't know              *    2    *     1    1     2    1     1    1    *       0
     100                        100  100  100   100  100   100  100   100  100  100     100

P.3  Did you happen to go online yesterday?  (IF YES, ASK:  From where did you go online... home, work, school, or some combination of these?) (ENTER ALL THAT APPLY)

     BASED ON ONLINE USERS [N=1,690]
     Pew                                            Sept     Nov     Nov      Oct      June
     Internet+                                      1999     1998    1997     1996     1995
     60   Yes (NET)                                  60       43      44       38       32
          n/a  Yes, home (INTERVIEWER: home
          n/a  business/work at home would go here)  37       32      27       26       19
          n/a  Yes, work                             21       12      20       15       15
          n/a  Yes, school                            4        2       6        3        2
          n/a  Yes, other locations                   5        1       1        1        2
     40   No, didn't go online                       40       56      55       62       67
      *   Don't know/Refused                          0        1       1        *        1
     100                                            100      100     100      100      100

+ Pew Internet & American Life Project, March 2000.  The question was worded as follows, "Did you happen to go online or check your emial YESTERDAY?"

FORM A ONLY:
INTERVIEWER: IF THE DAY OF THE WEEK IS SUNDAY, BEGIN THIS SERIES WITH "Now, thinking about yesterday..." OTHERWISE BEGIN WITH "Again, thinking about yesterday..."
14 (A)  Did you spend any time reading magazines? IF RESPONDENT ANSWERED '1' YES, READ MAGAZINES IN QUESTION 14 ASK:
15 (A)  About how much time did you spend reading magazines yesterday? (DO NOT READ)

                                          Late
                                          Sept  April  Nov   June  Feb
                                          1999  1998   1997  1995  1994
     26   Yes                              28    29     32    31    33
            4  Less than 15 minutes         4     4      6     4     5
            6  15 to less 30 minutes        8     7      8     8     9
            8  30 mins to less than 1 hour  9    10      9    11    10
            8  One hour or more             7     8      9     8     9
           *   Don't know/Refused           *     *      *     *     *
     74   No                               72    71     68    69    67
       *  Don't know                        *     *      *     0     0
     100                                   100  100    100   100   100

ASK ALL:
16 (T) Now I'd like to know how often you watch or listen to certain TV and radio programs. For each that I read, tell me if you watch or listen to it regularly, sometimes, hardly ever, or never.  (First) how often do you ...(READ AND ROTATE; ITEM d SHOULD ALWAYS DIRECTLY FOLLOW ITEM c; ITEMS u, v AND w SHOULD ALWAYS COME LAST WITH THE SPECIAL INTRO.) How often do you...

                                                                        Hardly
                                                  Regularly  Sometimes  Ever   Never DK/Ref
a.  Watch the national nightly network news on
    CBS, ABC or NBC? This is different from local
    news shows about the area where you live         30         28        16    25   1=100
       August, 1999                                  40         33        16    11   *=100
       April, 1998                                   38         29        15    18   *=100
       February, 1997                                41         31        14    14   *=100
       April, 1996                                   42         29        15    14   *=100
       March, 1995                                   48         28        14    10   *=100
       May, 1993                                     60         28         5     6   1=100
       February, 1993                                58         23        10     9   *=100

b.   Watch the local news about your viewing area?
     This usually comes on before the national
     news and then later at night at 10 or 11        56         24         9    11   *=100
       April, 1998                                   65         23         7     5   *=100
       February, 1997                                72         16         7     5   0=100
       April, 1996                                   65         23         7     5   *=100
       March, 1995                                   72         18         6     4   *=100
       May, 1993                                     77         16         5     4   *=100
       February, 1993                                76         16         5     3   *=100

c.   Watch Cable News Network (CNN)                  21          34       16    29   *=100
       April, 1998                                   23          34       13    30   *=100
       February, 1997                                28          30       14    28   0=100
       April, 1996                                   26          33       14    27   *=100
       March, 1995                                   30          28       13    28   1=100
       July, 1994                                    33          36        7    24   *=100
       February, 1994                                31          32        8    29   *=100
       May, 1993                                     35          34        7    24   *=100
       June, 1992                                    30          32       10    27   1=100
       July, 1990                                    27          28        8    36   1=100
       June, 1990                                    30          27        6    37   *=100
       May, 1990                                     27          25        7    40   1=100
       April, 1990                                   26          29        7    37   1=100
       March, 1990                                   22          28        8    41   1=100
       February, 1990                                23          29        8    40   0=100
       January, 1990                                 26          25        7    41   1=100

d.   Watch LOCAL all news cable channels, which
     feature news about the area where you live      29          23       14    33   1=100

e.   Watch C-SPAN                                     4          17       22    56   1=100
       April, 1998                                    4          19       18    58   1=100
       April, 1996                                    6          21       18    53   2=100
       March, 1995                                    8          17       20    53   2=100
       July, 1994                                     9          26       12    52   1=100
       February, 1994                                 7          20       15    56   2=100
       May, 1993                                     11          25       13    48   3=100
       February, 1993                                 7          18       14    45  16=100
       June, 1992                                     6          19       18    54   3=100

f.   Listen to National Public Radio (NPR)           15          17       16    51   1=100
       April, 1998                                   15          17       18    49   1=100
       April, 1996                                   13          18       16    52   1=100
       March, 1995                                   15          17       21    46   1=100
       July, 1994                                     9          18       11    62   *=100
       February, 1994                                 9          13       12    65   1=100
       May, 1993                                     15          20       15    49   1=100
       June, 1992                                     7          16       17    59   1=100
       July, 1990                                     9          13        8    70   *=100
       June, 1990                                     9          10       11    69   1=100
       May, 1990                                      7          11       10    72   *=100
       April, 1990                                    7          12        9    71   1=100
       March, 1990                                    7           9       10    74   *=100
       February, 1990                                 8          10        8    74   *=100
       January, 1990                                  5          10        7    78   *=100

g.   Watch news magazine shows such
     as 60 Minutes, 20/20 or Dateline                31          41       15    13   *=100
       August, 1999                                  35          40       16     9   *=100
       April, 1998                                   37          41       12    10   *=100
       April, 1996                                   36          38       15    11   *=100
       July, 1994                                    43          43        8     6   *=100
       February, 1994                                45          36       11     8   0=100
       May, 1993                                     52          37        6     5   *=100
       February, 1993                                49          32       11     8   *=100
       June, 1992                                    46          40        8     6   *=100
       July, 1990                                    46          38        8     8   *=100
       June, 1990                                    50          36        6     8   *=100
       May, 1990                                     45          37        8    10   *=100
       April, 1990                                   47          37        7     9   *=100
       March, 1990                                   41          42        7    10   *=100
       February, 1990                                39          41       10    10   0=100
       January, 1990                                 43          40        8     9   *=100

h.   Watch the NewsHour with Jim Lehrer               5          12       15    66   2=100
       April, 1998                                    4          14       14    67   1=100
       April, 1996                                    4          10       11    73   2=100
       July, 1994                                     7          23       11    58   1=100
       February, 1994                                 6          16       11    66   1=100
       May, 1993                                     10          24       14    51   1=100
       June, 1992                                     6          19       17    56   2=100
       July, 1990                                     7          16       11    66   *=100
       June, 1990                                     7          16       12    64   1=100
       May, 1990                                      8          15       11    65   1=100
       April, 1990                                    6          16       11    66   1=100
       March, 1990                                    5          19       12    63   1=100
       February, 1990                                 5          15       11    69   0=100
       January, 1990                                  6          15       12    67   *=100
ASK FORM A ONLY:
i.(A)Watch TV shows such as Cops or
     America's Most Wanted                           18          27       20    35   *=100

ASK FORM B ONLY:
j.(B)Watch America's Most Wanted                     14          26       19    41   *=100
      February, 1997                                 16          26       24    34   0=100

ASK ALL:
k.   Watch CNBC                                      13          29       18    37   3=100
       April, 1998                                   12          27       17    42   2=100

l.   Watch the Fox News CABLE Channel                17          28       17    37   1=100
       April, 1998                                   17          30       14    38   1=100

m.   Watch MSNBC                                     11          27       17    42   3=100
       April, 1998                                    8          23       15    51   3=100

n.   Watch the Weather Channel                       32          28       15    25   *=100
       April, 1998                                   33          27       13    27   *=100

o.   Watch Sports News on ESPN                       23          18       13    46   *=100
       April, 1998                                   20          20       15    45   *=100

p.   Watch documentaries on channels such as
     the History Channel or the Discovery Channel    37          37       10    16   *=100

ASK FORM A ONLY:
q.(A)Watch Entertainment Tonight                      9          27       23    41   *=100
       April, 1998                                    8          27       24    41   *=100
       February, 1997                                 9          29       23    39   *=100
       June, 1992                                    11          30       24    35   *=100
       April, 1990                                   14          30       17    39   *=100
       March, 1990                                   15          31       15    39   *=100
       February, 1990                                11          31       16    42   0=100
       January, 1990                                 11          34       16    39   0=100

ASK FORM B ONLY:
r.(B)Watch TV shows such as Entertainment
     Tonight or Access Hollywood                      8          26       22    44   *=100

ASK ALL:
s.   Watch the Today Show, Good Morning
     America or The Early Show                       20          18       15    47   *=100
       April, 1998                                   23          19       17    41   *=100

t.   Watch Univision or some other Spanish-
     speaking television network                      3           4        7    86   *=100

Now thinking about different types of daytime television shows, how often do you ...
(INSERT; ROTATE ITEMS u, v, and w)

                                                                        Hardly
                                                  Regularly  Sometimes  Ever   Never DK/Ref
u.   Watch daytime talk shows such as Ricki
     Lake or Jerry Springer?                          7          12       14    67   *=100
       April, 1998                                   13          15       14    58   *=100
       June, 1997                                     8          13       20    59   *=100
       April, 1996                                   10          14       17    59   *=100

v.   Watch daytime talk shows such as Rosie
     O'Donnell or Oprah Winfrey                      10          21       18    51   *=100

w.   Watch courtroom shows such as Judge Judy
     and Divorce Court                               12          21       15    52   *=100

ASK ALL:
17 (T) Now I'd like to know how often you read certain types of publications.  As I read each, tell me if you read them regularly, sometimes, hardly ever or never.  (First,) how often do you read... (READ AND ROTATE) How about...

                                                                        Hardly
                                                  Regularly  Sometimes  Ever   Never DK/Ref
a.   News magazines such as Time, U.S.
     News, or Newsweek                               12          34       19    35   *=100
       April, 1998                                   15          36       17    32   *=100
       April, 1996                                   15          35       20    30   *=100
       July, 1994                                    18          41       18    23   *=100
       February, 1994                                16          31       23    30   *=100
       May, 1993                                     24          39       14    23   *=100
       June, 1992                                    20          39       18    23   *=100
       July, 1990                                    18          34       18    30   *=100
       June, 1990                                    21          39       16    24   *=100
       May, 1990                                     17          34       19    30   *=100
       April, 1990                                   20          35       16    29   *=100
       March, 1990                                   16          35       19    30   *=100
       February, 1990                                17          36       18    29   0=100
       January, 1990                                 18          34       17    31   0=100

b.   Business magazines such as Fortune and Forbes    5          15       15    65   *=100
       April, 1998                                    5          16       15    64   *=100
       April, 1996                                    5          17       16    62   *=100
       July, 1994                                     5          21       21    53   0=100
       February, 1994                                 6          15       17    62   *=100
       June, 1992                                     5          17       21    57   *=100
       July, 1990                                     5          15       14    66   *=100
       June, 1990                                     6          16       16    62   *=100
       May, 1990                                      4          14       15    67   *=100
       April, 1990                                    5          15       14    66   *=100
       March, 1990                                    5          14       14    67   0=100
       February, 1990                                 4          12       14    70   *=100
       January, 1990                                  5          13       14    68   0=100

c.   The National Enquirer, The Sun or The Star       3           9       12    76   *=100
       April, 1998                                    3          12        9    76   *=100
       February, 1997                                 5           6       12    77   0=100
       April, 1996                                    5          11       12    72   *=100
       July, 1994                                     5          13       16    66   *=100
       June, 1992                                     5          13       14    68   *=100
       March, 1990                                    5          15       13    67   *=100
       February, 1990                                 7          13       13    67   *=100
       January, 1990                                  7          12       13    68   0=100

d.   Personality magazines such as People             6          27       18    49   *=100
       April, 1998                                    8          29       18    45   0=100
       February, 1994                                 9          22       22    47   *=100
       May, 1993                                     12          25       19    44   *=100
       June, 1992                                     8          28       25    39   *=100
       July, 1990                                     9          25       18    48   *=100
       June, 1990                                    10          28       19    43   *=100
       May, 1990                                      7          24       19    50   *=100
       April, 1990                                    9          25       20    46   *=100
       March,  1990                                   8          25       20    47   *=100
       February, 1990                                 8          24       19    49   *=100
       January, 1990                                  9          23       19    49   0=100

e.   Magazines such as The Atlantic Monthly,
     Harpers or The New Yorker                        2           7       11    80   *=100
       April, 1998                                    2           8       11    79   0=100
       February, 1994                                 2           6       14    78   *=100
       June, 1992                                     2           9       16    73   *=100
       July, 1990                                     2           8       11    79   *=100
       June, 1990                                     2           8       13    77   *=100
       May, 1990                                      2           7       12    79   *=100
       April, 1990                                    2           6       12    80   *=100
       March, 1990                                    2           7       13    78   0=100
       February, 1990                                 2           7       10    81   *=100
       January, 1990                                  2           7       11    80   0=100

FORM B ONLY:
On another subject...
18 (B) How much do you enjoy keeping up with the news? (READ CATEGORIES)

                                                   April  June  Feb
                                                   1998   1995  1994
         45    A lot                                50     54    53
         40    Some                                 37     34    35
         12    Not Much                             11      8     9
          3    Not at all                            2      3     2
          *   (DO NOT READ) Don't know/Refused       *      1     1
         100                                       100    100   100

19 (B) How often, if ever, do you listen to radio shows that invite listeners to call in to discuss current events, public issues and politics   regularly, sometimes, rarely or never?

                               Regularly Sometimes Rarely  Never DK/Ref
April, 2000                        14       23       23     40   *=100
August, 1999                       18       23       24     35   *=100
Early September, 1998              23       25       23     29   *=100
April, 1998                        13       22       24     41   *=100
October, 1997                      18       28       25     29   *=100
August, 1997                       17       24       28     31   *=100
Early September, 1996              15       25       22     37   1=100
July, 1996                         16       24       27     33   *=100
June, 1996                         17       25       26     31   1=100
April, 1996                        13       23       25     39   *=100
March, 1996                        18       28       24     30   *=100
October, 1995                      18       33       25     24   *=100
June, 1995                         15       19       27     39   *=100
April, 1995                        19       30       24     27   *=100
November, 1994                     16       31       26     26   1=100
July, 1994                         17       29       24     30   *=100
December, 1993                     23       22       25     30   0=100
April, 1993                        23       32       23     22   *=100

20(B) Some people say they feel overloaded with information these days, considering all the TV news shows, magazines, newspapers, and computer information services.  Others say they like having so much information to choose from.  How about you... do you feel overloaded, or do you like having so much information available?

                             Nov   April  June
                             1998  1998   1995
      30  Overloaded          28    28     23
      62  Like it             62    67     64
       5  Other (VOL)          6     2     11
       3  Don't know/Refused   4     3      2
      100                    100   100    100

ASK ALL:
Now I would like to ask you a few questions about some things that have been in the news. Not everyone will have heard about them.

21 (T)   Do you happen to know who Alan Greenspan is?

                                                         May 1997
          Correct Answer (Chairman of the Federal
          Reserve; national financial policy maker;
          in charge of interest rates; federal
     44   government economist)                             40
     56   Any other answer/Don't know                       60
     100                                                   100

22 (T) Do you happen to know if the Federal Reserve Bank has raised or lowered interest rates in recent months, or have interest rates stayed the same?

                                              Feb 1995
     54   Raised rates (correct answer)         68
      3   Lowered rates                          4
      7   Kept rates same                        7
     36   Don't know/Refused                    21
     100                                       100

23 (T)   Do you happen to know at what level the Dow Jones Industrial average is currently trading? Is it at about (READ IN ORDER)?

      5            3,000
      4            5,000
     28            10,000, OR (correct answer)
      1            20,000
     62            Don't know/Refused
     100

FORM A ONLY:
24 (A)  Generally, how satisfied are you with the choice of things you can see on television these days? Are you ...(READ)

                                                             April     Feb
                                                             1998      1994
     12   Very Satisfied                                      16        14
     46   Fairly Satisfied                                    45        43
     28   Not Too Satisfied                                   28        29
     11   Not At All Satisfied                                10        11
      2   (DO NOT READ) Does not apply/irrelevant/don't care   1         2
      1   Don't know/Refused                                   *         1
     100                                                     100       100

25 (A) And how satisfied are you with the choice of NEWS programs available to you on TV these days?  Are you ... (READ)

                                                             April     Feb
                                                             1998      1994
     32   Very Satisfied                                      35        43
     48   Fairly Satisfied                                    50        43
     13   Not Too Satisfied                                    9         7
      5   Not At All Satisfied                                 4         4
      1   (DO NOT READ) Does not apply/irrelevant/don't care   1         2
      1   Don't know/Refused                                   1         1
     100                                                     100       100

ASK ALL:
26 (T)   Now, I'm going to read you a list of different types of news.  Please tell me how closely you follow this type of news either in the newspaper, on television, or on radio... very closely, somewhat closely, not very closely, or not at all closely? First,  (READ AND ROTATE)

                                    Very     Somewhat  Not Very  Not at all  Don't
                                    Closely  Closely   Closely   Closely     Know
a.   News about political figures
     and events in Washington         17       43        23        17        *=100
        April, 1998                   19       46        22        13        *=100
        April, 1996                   16       43        28        13        *=100

b.   Sports                           27       25        19        29        *=100
        April, 1998                   27       28        18        27        *=100
        April, 1996                   26       28        21        25        *=100

c.   Business and finance             14       36        27        23        *=100
        April, 1998                   17       36        24        23        *=100
        April, 1996                   13       37        31        19        *=100

d.   International affairs            14       45        24        17        *=100
        April, 1998                   16       46        23        15        *=100
        April, 1996                   16       46        26        12        *=100

e.   Local government                 20       43        21        16        *=100
        April, 1998                   23       44        20        13        *=100
        April, 1996                   24       43        21        12        *=100

f.   Religion                         21       32        24        23        *=100
        April, 1998                   18       33        25        24        *=100
        April, 1996                   17       31        29        23        *=100

g.   People and events in your
     own community                    26       47        17        10        *=100
        April, 1998                   34       45        14         7        *=100
        April, 1996                   35       44        14         7        *=100

h.   Entertainment                    15       41        28        16        *=100
        April, 1998                   16       43        27        14        *=100
        April, 1996                   15       42        29        14        *=100

i.   Consumer news                    12       45        24        18        1=100
        April, 1998                   15       46        22        17        *=100
        April, 1996                   14       45        26        15        *=100

j.   Science and technology           18       45        20        17        *=100
        April, 1998                   22       41        19        18        *=100
        April, 1996                   20       42        24        14        *=100

k.   Health                           29       45        15        11        *=100
        April, 1998                   34       46        12         8        *=100
        April, 1996                   34       44        14         7        1=100

1.   Crime                            30       45        16         9        *=100
        April, 1998                   36       44        13         7        *=100
        April, 1996                   41       43        10         6        *=100

m.   Culture and the arts             10       32        28        29        1=100
        April, 1998                   12       33        29        26        *=100
        April, 1996                    9       34        32        25        *=100

ROTATE Q.27a THRU Q.27k
Overall...

ASK THOSE WHO ANSWERED "VERY" OR "SOMEWHAT" CLOSELY IN Q.26a [N=1,926]: 
27a (T)   How satisfied are you with the media's coverage of news about political figures and events in Washington? Are you... (READ)?

     15   Very satisfied
     47   Fairly Satisfied
     25   Not Too Satisfied
     12   Not At All Satisfied
      1   Don't know/Refused
     100

ASK THOSE WHO ANSWERED "VERY" OR "SOMEWHAT" CLOSELY IN Q.26c [N=1,623]:
27c (T)   How satisfied are you with the media's coverage of business and finance? Are you... (READ)?

     29   Very satisfied
     57   Fairly Satisfied
      9   Not Too Satisfied
      3   Not At All Satisfied
      2   Don't know/Refused
     100

ASK ONLY FORM A RESPONDENTS WHO ANSWERED "VERY" OR "SOMEWHAT" CLOSELY IN
Q.26g [N=1,176]:
27g (A) How satisfied are you with the media's coverage of people and events in your own community?  Are you... (READ)?

     22   Very satisfied
     55   Fairly Satisfied
     16   Not Too Satisfied
      6   Not At All Satisfied
      1   Don't know/Refused
     100

ASK ONLY FORM B RESPONDENTS WHO ANSWERED "VERY" OR "SOMEWHAT" CLOSELY IN
Q.26k [N=1,152]:
27k (B)   How satisfied are you with the media's coverage of health news?
Are you... (READ)?

     22   Very satisfied
     58   Fairly Satisfied
     15   Not Too Satisfied
      4   Not At All Satisfied
      1   Don't know/Refused
     100

ASK ALL:
ROTATE Q.28 thru Q.30:
28 (T)  Which of the following two statements best describes you: "I follow LOCAL COMMUNITY news closely ONLY when something important or interesting is happening" OR "I follow LOCAL COMMUNITY news closely most of the time, whether or not something important or interesting is happening"?

                                                                         April 1998
          Follow LOCAL COMMUNITY news closely ONLY when
     40   something important or interesting is happening                     38
     58   Follow LOCAL COMMUNITY news closely MOST of the time                61
      2   Don't know/Refused                                                   1
     100                                                                     100

29 (T)    Which of the following two statements best describes you: "I follow NATIONAL news closely ONLY when something important or interesting is happening" OR "I follow NATIONAL news closely most of the time, whether or not something important or interesting is happening"?

                                                                         April 1998
          Follow NATIONAL news closely ONLY when something important
     50   or interesting is happening                                        46
     48   Follow NATIONAL news closely MOST of the time                      52
      2   Don't know/Refused                                                  2
     100                                                                    100

30 (T)    Which of the following two statements best describes you: "I follow INTERNATIONAL news closely ONLY when something important or interesting is happening" OR "I follow INTERNATIONAL news closely most of the time, whether or not something important or interesting is happening"?

                                                                         April 1998
          Follow INTERNATIONAL news closely ONLY when
     64   something important or interesting is happening                     63
     33   Follow INTERNATIONAL news closely MOST of the time                  34
      3   Don't know/Refused                                                   3
     100                                                                     100

31 (T)    Which of the following two statements best describes you: "I follow BUSINESS AND FINANCIAL news closely ONLY when something important or interesting is happening" OR "I follow BUSINESS AND FINANCIAL news closely most of the time, whether or not something important or interesting is happening"?

          Follow BUSINESS AND FINANCIAL news closely ONLY when something important
     60   or interesting is happening
     33   Follow BUSINESS AND FINANCIAL news closely MOST of the time
      7   Don't know/Refused
     100

On another subject...
32 (T) Do you currently live in an area where you could get Cable TV if you wanted it?

                                     April  April  Feb
                                     1998   1996   1994
     91   Yes                         91     92     89
      9   No                           9      8     10
      *   Don't know/Refused           *      *      1
     100                             100    100    100

IF YES:
33 (T) Do you currently subscribe to Cable TV?

     BASED ON TOTAL RESPONDENTS:       April  April  Feb
                                       1998   1996   1994
     67   Yes                           67     69     64
     24   No                            24     23     25
      9   DK/Refused/No cable access     9      8     11
     100                               100    100    100

34 (T) In general, would you describe your political views as ...(READ)

                                          Early
                                     Oct  Sept  April June June  April July
                                     1999 1998  1998  1997 1996  1996  1994
      7   Very conservative            7    8     7     7    7     7     7
     30   Conservative                26   30    30    30   32    31    32
     36   Moderate                    41   38    37    40   38    39    39
     15   Liberal, OR                 16   15    15    14   14    14    15
      6   Very liberal?                6    6     6     5    6     5     4
      6   DK/Refused (DO NOT READ)     4    3     5     4    3     4     3
     100                             100  100   100   100  100   100   100

35 (T) Thinking about the news again... In general, what is more important for you... getting news that gives you GENERAL INFORMATION about IMPORTANT events that are happening, OR getting news that is mostly about YOUR interests and what's important TO YOU?

     67   Getting news that gives general information about important events
     28   Getting news that's mostly about your interests
      4   Both equally (VOL.)
      1   Don't know/Refused
     100

36 (T) Now I'm going to read a series of statements about the news.  For each statement, please tell me if you completely agree with it, mostly agree with it, mostly disagree with it, or completely disagree with it.  The first one is... (READ AND ROTATE)

                                                                         (VOL)
                                                                         Don't
                              Completely  Mostly  Mostly     Completely  Watch      DK/
                              Agree       Agree   Disagree   Disagree    the news   Ref.
a. News is not as important
   today as it once was          9         16        31         42         n/a      2=100
     April, 1998                 7         16        29         46         n/a      2=100

b. I find that I often watch the
   news with my remote control
   in hand, flipping to other
   channels when I'm not
   interested in the topic      36         26        17         18           2      1=100
     April, 1998                29         27        21         21           1      1=100

c. I wish I had more time to
   follow the news              20         33        28         18         n/a      1=100

d. People who decide what to
   put on TV  news or in the
   newspapers are out of
   touch with people like me    18         35        34         10         n/a      3=100

37 (T) Do you use a computer at your workplace, at school, at home, or anywhere else on at least an occasional basis?

                              Yes    No    DK/Ref
     April, 2000              68     32    *=100
     March, 2000              72     28    0=100
     February, 2000           67     33    *=100
     January, 2000            68     32    *=100
     December, 1999           67     33    *=100
     October, 1999            67     33    *=100
     Late September, 1999     68     32    *=100
     September, 1999          70     30    *=100
     July, 1999               68     32    *=100
     June, 1999               64     35    1=100
     May, 1999                66     33    1=100
     April, 1999              71     29    *=100
     March, 1999              68     32    *=100
     February, 1999           68     32    *=100
     January, 1999            69     31    *=100
     Early December, 1998     64     36    *=100
     Early September, 1998    64     36    *=100
     Late August, 1998        66     34    0=100
     Early August, 1998       66     34    *=100
     April, 1998              61     39    *=100
     January, 1998            65     35    *=100
     November, 1997           66     34    *=100
     June, 1997               60     40    0=100
     Early September, 1996    56     44    *=100
     July, 1996               56     44    *=100
     April, 1996              58     42    *=100
     March, 1996              61     39    *=100
     February, 1996           60     40    0=100
     January, 1996            59     41    0=100

IF YES:
38 (T) Do you ever go online to access the Internet or World Wide Web or to send and receive email?

     BASED ON TOTAL RESPONDENTS:            Doesn't
                               Goes Online  Go Online  Don't know
     April, 2000                   54         46         *=100
     March, 2000                   61         39         0=100
     February, 2000                52         48         0=100
     January, 2000                 52         48         *=100
     December, 1999                53         47         0=100
     October, 1999                 50         50         0=100
     Late September, 1999          52         48         *=100
     September, 1999               53         47         0=100
     August, 1999                  52         48         0=100
     July, 1999                    49         51         0=100
     June, 1999                    50         50         *=100
     May, 1999                     48         52         0=100
     April, 1999                   51         49         *=100
     March, 1999                   49         51         *=100
     February, 1999                49         51         *=100
     January, 1999                 47         53         *=100
     Early December, 1998          42         58         0=100
     November, 1998                37         63         *=100
     Early September, 1998         42         58         *=100
     Late August, 1998             43         57         *=100
     Early August, 1998            43         57         *=100
     April, 1998                   36         64         0=100
     January, 1998                 37         63         0=100
     November, 1997                36         63         1=100
     July, 1996                    23         77         0=100
     April, 1996                   21         79         *=100
     March, 1996                   22         78         0=100
     February, 1996                21         79         *=100
     January, 1996                 21         79         0=100
     June, 1995*                   14         86         *=100

[*NOTE: The 1995 figure combines responses from two separate questions:
(1) Do you or anyone in your household ever use a modem to connect to any computer bulletin boards, information services such as CompuServe or Prodigy, or other computers at other locations?  (IF YES, PROBE: Is that you, someone else or both?)
(2) Do you, yourself, ever use a computer at (work) (school) (work or school) to connect with computer bulletin boards, information services such as America Online or Prodigy, or other computers over the Internet?]

IF "YES" (GOES ONLINE) IN Q.38 [N=1,803]:
39 (T) How frequently do you go online to get NEWS... would you say every day, 3 to 5 days per week, 1 or 2 days per week, once every few weeks, or less often?

                                                        Early       Early
                                Oct   Aug   July  June  Dec   Nov   Sept  April  June
                                1999  1999  1999  1999  1998  1998  1998  1998   1995
     27   Everyday               25    22    21    22    25    10    23    18      6
     15   3-5 days per week      14    15    15    18    17    11    16    17      9
     19   1-2 days per week      22    19    22    22    22    16    21    20     15
     12   Once every few weeks   11    15    14    14    10    13    14    15     13
     18   Less often             20    20    19    18    18    20    19    21     28
      9   No/Never (VOL.)         8     9     9     7     8    30     7     9     29
      *   Don't know/Refused      *     *     0     0     *     *     *     *      *
     100                        100   100   100   100   100   100   100   100    100

ASK OF RESPONDENTS WHO ANSWERED "EVERYDAY, 3-5 DAYS PER WEEK, OR 1-2 DAYS PER WEEK" IN Q.39 [N=1,109]:
40 (T) Since you started getting news online, are you using other sources of news MORE often, LESS often, or about the same as you used to?

                                      Oct    Nov    April   June
                                      1999   1998   1998    1995
     10   Yes, more often               9     16      8       4
     18   Yes, less often              17     11     11      12
     14   Yes, some more, others less   6     10      5       8
     58   No, about the same           68     63     76      76
      *   Don't know/Refused            *      *      *       0
     100                              100    100    100     100

ASK RESPONDENTS WHO ANSWERED "YES, MORE OFTEN" IN Q.40 [N=106]:
41 (T) Which sources are you using MORE often? [DO NOT READ LIST; ACCEPT MULTIPLE RESPONSES.]

                               April   June
                               1998    1995
     24   Newspapers            36      60
     38   Television            47      58
      5   Magazines              7      23
      9   Radio                 10      26
     30   Other                 22      13
      9   Don't know/Refused     0       0

ASK RESPONDENTS WHO ANSWERED "YES, LESS OFTEN" OR "YES, SOME MORE, OTHERS LESS: IN Q.40 [N=353]:

42 (T) Which sources are you using LESS often? [DO NOT READ LIST; ACCEPT MULTIPLE RESPONSES.]

                               April   June
                               1998    1995
     35   Newspapers            43      43
     41   Television            52      37
     11   Magazines             13      14
     15   Radio                 17      28
      8   Other                  2      10
      9   Don't know/Refused     4       3

ASK ONLY THOSE WHO GO ONLINE FOR NEWS ("EVERYDAY, 3-5 DAYS PER WEEK, 1-2 DAYS PER WEEK, ONCE EVERY FEW WEEKS, OR LESS OFTEN" IN Q.39) [N=1,638]:
43(T) Do you sometimes go online to get... (INSERT ITEM; ROTATE ITEMS)

      BASED ON THOSE WHO GO ONLINE FOR NEWS:
                                Yes         No         DK
a.   Political news              39         61        *=100
       November, 1998            43         57        *=100
       April, 1998               40         60        0=100
       October, 1996             46         54        *=100

b.   Sports news                 42         58        *=100
       November, 1998            47         53        0=100
       April, 1998               39         61        0=100
       October, 1996             46         54        0=100

c.   International news          45         55        *=100
       November, 1998            47         53        0=100
       April, 1998               41         59        0=100
       October, 1996             45         55        0=100

d.    News about science/health  63         37        *=100
       April, 1998               64         36        0=100
       October, 1996             58         42        0=100

e.   News about technology       59         41        0=100
       November, 1998            59         41        0=100
       April, 1998               60         40        0=100
       October, 1996             64         36        *=100

f.   Weather                     66         34        0=100
       November, 1998            64         36        0=100
       April, 1998               48         52        0=100
       October, 1996             47         53        0=100

g.   Entertainment news          44         56        *=100
       November, 1998            58         42        *=100
       April, 1998               45         55        0=100
       October, 1996             50         50        *=100

h.   Local news                  37         63        0=100
       November, 1998            42         58        0=100
       April, 1998               28         72        0=100
       October, 1996             27         73        0=100

i.   Business news               53         47        *=100
       November, 1998            58         42        0=100
       October, 1996             53         47        *=100

ASK ALL:
On another subject...
44 (T)   Do you currently own shares in a mutual fund that includes stock?
45 (T)   Do you currently own stock in any individual companies besides a company that you or someone else in your household works for?

                                               Nov 1997
      49   Yes, own mutual fund or stock (NET)   40
           45   Yes, own mutual fund             36
           30   Yes, own stocks                  22
      50   No, don't own                         58
       1   Don't know/Refused                     2
      100                                       100

46 (T)   Do you, personally, ever trade stocks that is, buy or sell individual stocks through a broker or online account? (IF YES, ASK: What type of broker do you use a personal broker or an online trading account?)

         13   Yes, with personal broker/brokerage firm
          5   Yes, with online trading account
          2   Yes, use both
         79   No, do not trade
           1  Don't know/Refused
         100

IF YES (1-3 IN Q.46), ASK:
46a (T)  When is the last time you bought or sold a stock?  Was it within the last week, within the last month, within the last six months, within the last year, or more than a year ago?

General    All    Active
Public  Investors Traders
  20        21       27    Within last week
  28        29       39    Within last month
  25        28       34    Within last six months
   9         9       --    Within last year
  12        11       --    More than a year ago
   6         2       --    Don't know/Refused
  100       100      100
N=719)   (N=639)  (N=528)

ASK ALL:
47 (T)   In deciding how and where to invest your money, do you get most of your information and advice from a broker or financial advisor, OR do you get most of your information and advice on your own?

General    All     Active
Public  Investors+ Traders++
  24        38       33    From a broker or financial advisor
  60        56       63    On your own
   3         4        4    (DO NOT READ)  Other
  11         1        *    (DO NOT READ) Don't invest
   2         1        *    Don't know/Refused
  100       100     100
(N=3,142)(N=1,662)(N=528)

+ All Investors are defined as people who own stocks or shares in a mutual fund.
++  Active Traders are defined as people who have traded stocks within the past 6 months.

48 (T)   How involved are you PERSONALLY in making decisions about how to manage and invest your money? Would you say you are extremely involved, somewhat involved, not too involved, or not at all involved?

General    All    Active
Public  Investors Traders
  48        49       66    Extremely involved
  28        34       28    Somewhat involved
  11        12        5    Not too involved
  12         5        1    Not at all involved
   1         *        *    Don't know/Refused
  100       100      100
(N=3,142)(N=1,662)(N=528)

Finally, a few questions about different TYPES of financial news...
49 (T)   How often, if ever, do you get information from news sources about what's currently happening in the financial markets that is, stock market updates and quotes for specific stocks or mutual funds?  Do you do this ... (READ)?

General    All    Active
Public  Investors Traders
  16        26       45   Every day
  12        16       24   Several times a week
  14        17       13   About once a week
  11        13        7   About once a month OR
  26        21        9   Less often
  20         7        2   Never (VOL.)   GO TO Q.58
   1         *        *   Don't know/Refused (VOL.)   GO TO Q.58
  100       100      100
(N=3,142)(N=1,662)(N=528)

IF "EVERYDAY, SEVERAL TIMES A WEEK, ABOUT ONCE A WEEK, ABOUT ONCE A MONTH, OR LESS OFTEN" ("1-5" IN Q.49), ASK:
50 (T)   What is your MAIN NEWS SOURCE for stock market updates and quotes for specific stocks or mutual funds (READ; ROTATE ITEMS BUT KEEP IN SAME ORDER FOR SUBSEQUENT BLOCKS)...?
51 (T)   (IF RESPONDENT GIVES A FIRST CHOICE, ASK:) What would you say is your SECOND most important source? (READ RESPONSES AGAIN IF NECESSARY, OMITTING FIRST CHOICE.)

General Public      All Investors      Active Traders
Main      Second    Main    Second      Main      Second
 24         30       26       30         21         27   Newspapers
 37         28       30       30         24         32   Television
  4         12        4        9          1          8   Radio
  2          7        3        7          2          7   Magazines
 21         13       28       13         45         14   The Internet
  7          7        8        8          7          9   Other (VOL.)
  5          3        1        3          *          3   Don't know/Refused
 100        100      100      100        100        100
(2,527)    (2,417)  (1,543)  (1,523)    (513)      (511)

IF ANSWERED "NEWSPAPERS" AS MAIN NEWS SOURCE FOR STOCK MARKET UPDATES AND QUOTES ("1" IN Q.50), ASK:
52 (T)   Thinking again about your main source, which of the following newspapers, if any, do you turn to most often for regular stock market updates and quotes for specific stocks or mutual funds... (READ; ROTATE)?

General    All    Active
Public  Investors Traders
  15        12       25    The Wall Street Journal
   1         1        0    The Financial Times
   1         1        2    Investor's Business Daily
   7         7       12    USA Today
  71        74       53    Your daily newspaper
   3         4        7    Other (VOL.)
   2         1        1    Don't know/Refused
  100       100      100
(N=612)  (N=402)  (N=108)

IF ANSWERED "TELEVISION" AS MAIN NEWS SOURCE FOR STOCK MARKET UPDATES AND QUOTES ("2" IN Q.50), ASK: 53 (T)   Thinking again about your main source... Which of the following television outlets, if any, do you turn to most often for regular stock market updates and quotes for specific stocks or mutual funds... (READ; ROTATE)?

General    All    Active
Public  Investors Traders
  13        19       36    CNBC
  27        30       28    CNN or CNN fn
   6         7        6    MSNBC
   9         6        7    The Fox News cable channel
  10         9        7    Network television news
  26        21        7    Local television news
   4         4        7    Other (VOL.)
   5         4        2    Don't know/Refused
  100       100      100
(N=895)   (N=452)  (N=117)

IF ANSWERED "MAGAZINES" AS MAIN NEWS SOURCE FOR STOCK MARKET UPDATES AND QUOTES ("4" IN Q.50), ASK:
54 (T) Thinking again about your main source... Which of the following magazines, if any, do you turn to most often for regular stock market updates and quotes for specific stocks or mutual funds... (READ; ROTATE)?

General    All    Active
Public  Investors Traders
  25       n/a      n/a    Business Week
   9       n/a      n/a    Forbes
   5       n/a      n/a    Fortune
  20       n/a      n/a    Money Magazine
   4       n/a      n/a    Smart Money
  20       n/a      n/a    Other (VOL.)
  17       n/a      n/a    Don't know/Refused
  100
(N=60)   (N=38)   (N=10)

IF ANSWERED "INTERNET" AS MAIN NEWS SOURCE FOR STOCK MARKET UPDATES AND QUOTES ("5" IN Q.50), ASK:
55 (T)   Where do you go on the Internet for regular stock market updates and quotes for specific stocks or mutual funds... Do you mostly visit ONE SPECIFIC website, or do you visit a lot of different websites?

General    All    Active
Public  Investors Traders
  56        57       55    One specific website   GO TO Q.55a
  42        41       44    Lots of different websites   GO TO Q.56
   2         2        1    Don't know/Refused   GO TO Q.56
  100       100      100
(N=568)  (N=443)  (N=236)

IF "ONE SPECIFIC WEBSITE" ("1" IN Q.55), ASK:
55a (T)  Is this the web page that comes up first each time you log on to the Internet, or is it some other page that you go to?

General    All    Active
Public  Investors Traders
  46        46       41    Yes, it's the opening page/home page
  54        54       58    No, it's some other
   *         *        1    Don't know/Refused
  100       100      100
(N=319)   (N=256)  (N=133)

ASK ALL INTERNET USERS WHO GET REGULAR STOCK UPDATES ("1" IN Q.38 AND "1-5" IN Q.49): 
56 (T)   Do you have a customized web page online that gives you prices for the stocks or mutual funds that you personally own?

General    All    Active
Public  Investors Traders
  25        34       58    Yes
  74        65       42    No
   1         1        *    Don't know/Refused
  100       100      100
(N=1,584) (N=1,098)(N=415)

IF RESPONDENT HAS A CUSTOMIZED WEB PAGE FOR STOCK PRICES AND GOES TO ONE SPECIFIC SITE FOR STOCK UPDATES WHICH IS NOT HOME PAGE OR OPENING PAGE ("1" IN Q.56 AND "1" IN Q.55 AND "2" OR "'9" IN Q.55a), ASK: 56a (T)  Is this the website you use most often for regular stock market updates and quotes for specific stocks or mutual funds, OR is there some other site?

General    All    Active
Public  Investors Traders
  83        86       88    That is the main source
  14        11        8    There's some other
   3         3        4    Don't know/Refused
  100       100      100
(N=85)    (N=78)   (N=57)

ASK THOSE WHO GET REGULAR STOCK UPDATES ("1-5" IN Q.49):
57 (T)   Do you ever use a cell phone, a pager or any other type of wireless device to get regular stock market updates and quotes for specific stocks or mutual funds? (IF YES, ASK: Which do you use, a cell phone, a pager or some other device?) (ACCEPT MULTIPLE RESPONSES)

General    All    Active
Public  Investors Traders
   4         6       11    Yes, cell phone
   2         2        4    Yes, pager
   1         1        1    Yes, other
  93        92       86    No
   1         *        *    Don't know/Refused
(N=2,527)(N=1,543) (N=513)

ASK ALL:
58 (T)   And next...How often, if ever, do you get information from news sources about INVESTING that is, information that helps you decide how and where to invest your money? Do you do this... (READ)?

General    All    Active
Public  Investors Traders
   4         7       17    Every day
   5         8       19    Several times a week
   9        12       16    About once a week
  13        18       19    About once a month OR
  38        38       19    Less often
  29        16        9    Never (VOL.)   GO TO Q.65
   2         1        1    Don't know/Refused (VOL.)    GO TO Q.65
  100       100      100
(N=3,142)(N=1,662) (N=528)

IF "EVERYDAY, SEVERAL TIMES A WEEK, ABOUT ONCE A WEEK, ABOUT ONCE A MONTH, OR LESS OFTEN" ("1-5" IN Q.58), ASK:
59 (T)   What is your MAIN NEWS SOURCE for information that helps you decide how and where to invest your money... (READ USING ORDER FROM Q.50)?
60 (T)   (IF RESPONDENT GIVES A FIRST CHOICE, ASK:) What would say is your SECOND most important source? (READ RESPONSES AGAIN IF NECESSARY, OMITTING FIRST CHOICE.)

 General Public      All Investors      Active Traders
Main      Second    Main    Second      Main      Second
 23         27       24       28         18         29   Newspapers
 26         26       21       26         19         25   Television
  3          9        3        7          2          5   Radio
  6         11        7       11          7         12   Magazines
 18         15       22       15         35         17   The Internet
  9          3       13        4         12          4   Broker/Financial advisor (VOL.)
  8          6        7        6          5          6   Other (VOL.)
  7          3        3        3          2          2   Don't know/Refused
 100        100      100      100        100        100
(2,243)    (2,104)  (1,407)  (1,360)    (480)      (472)

IF ANSWERED "NEWSPAPERS" AS MAIN SOURCE THAT HELPS DECIDE HOW AND WHERE TO INVEST ("1" IN Q.59), ASK:
61 (T)   Thinking again about your main source... Which of the following newspapers, if any, do you turn to most often for information that helps you decide how and where to invest your money... (READ; ROTATE)?

General    All    Active
Public  Investors Traders
  22        24       40    The Wall Street Journal
   2         2        4    The Financial Times
   3         2        4    Investor's Business Daily
   9         8        7    USA Today
  59        58       40    Your daily newspaper
   4         5        4    Other (VOL.)
   1         1        1    Don't know/Refused
  100       100      100
(N=523)   (N=339)  (N=90)

IF ANSWERED "TELEVISION" AS MAIN SOURCE THAT HELPS DECIDE HOW AND WHERE TO INVEST ("2" IN Q.59), ASK:
62 (T)   Thinking again about your main source... Which of the following television outlets, if any, do you turn to most often for information that helps you decide how and where to invest your money... (READ; ROTATE)?

General    All    Active
Public  Investors Traders
  14        18       31    CNBC
  25        27       27    CNN or CNN fn
   8         8       10    MSNBC
   8         6        8    The Fox News cable channel
  10         9        3    Network television news
  27        25       13    Local television news
   4         4        6    Other (VOL.)
   4         3        2    Don't know/Refused
  100       100      100
(N=553)   (N=280)  (N=83)

IF ANSWERED "MAGAZINES" AS MAIN SOURCE THAT HELPS DECIDE HOW AND WHERE TO INVEST ("4" IN Q.59), ASK:
63 (T)   Thinking again about your main source... Which of the following magazines, if any, do you turn to most often for information that helps you decide how and where to invest your money... (READ; ROTATE)?

General    All    Active
Public  Investors Traders
  21        14       n/a   Business Week
   9        10       n/a   Forbes
  10        10       n/a   Fortune
  28        33       n/a   Money Magazine
   8         8       n/a   Smart Money
  17        19       n/a   Other (VOL.)
   7         6       n/a   Don't know/Refused
  100       100
(N=151)   (N=105)  (N=38)

IF ANSWERED "INTERNET" AS MAIN SOURCE THAT HELPS DECIDE HOW AND WHERE TO INVEST ("5" IN Q.59), ASK:
64 (T)  Where do you go on the Internet for information that helps you decide how and where to invest your money... Do you mostly visit ONE SPECIFIC website, or do you visit a lot of different websites?

General    All    Active
Public  Investors Traders
  34        36       34    One specific website
  63        61       64    Lots of different websites
   3         3        2    Don't know/Refused
  100       100      100
(N=418)   (N=310)  (N=167)

ASK ALL:
Finally, I'd like to ask you a few questions for statistical purposes only. 65 (T)   Do you have any type of personal computer, including laptops, in your home? These do not include game machines such as Nintendo or Sega.

                      Nov 1998 June 1995  Feb 1994
     59   Yes            43        36        31
     41   No             57        64        69
      *   DK/Refused      *         *         0
     100                100       100       100
66 (T)    Do you happen to have (READ; ROTATE), or not?  How about...
                       Yes        No      DK/Ref.
a.   A cell phone       53        47      *=100
       June, 1995       24        76      *=100

b.   A pager            24        76      *=100

c.   A satellite dish   18        82      *=100
       June, 1995        6        94      *=100
       February, 1994    4        96      *=100

d.   A DVD player       16        83      1=100

e.   A palm pilot        5        91      4=100
          PEW RESEARCH CENTER FOR THE PEOPLE & THE PRESS
                   MAY 2000 BELIEVABILITY STUDY
                       -- FINAL TOPLINE --

P.1 ASKED MAY 5 - 16, 2000 [N=911]:
Q.P1 Now, I'm going to read a list.  Please rate how much you think you can BELIEVE each organization I name on a scale of 4 to 1.  On this four point scale, "4" means you can believe all or most of what the organization says.  "1" means you believe almost nothing of what they say.  How would you rate the believability of (READ ITEM.  ROTATE LIST) on this scale of 4 to 1? (INTERVIEWERS: PROBE TO DISTINGUISH BETWEEN "NEVER HEARD OF" AND "CAN'T RATE")

                                                              Cannot        Never
                                Believe                       Believe       Heard      Can't
                                   4         3         2         1          of         Rate
     a.   USA Today               17        31        20         7           2          23=100
          May, 1998               18        35        21         5           2          19=100
          April, 1996             20        34        20         9           3          14=100
          February, 1993          20        36        21         7           1          15=100
          August, 1989            21        32        18         5           6          18=100
          June, 1985              13        26        13         2           4          42=100

     b.   ABC News                26        36        20         6          *           12=100
          May, 1998               28        43        18         4           *           7=100
          April, 1996             30        44        17         5           *           4=100
          February, 1993          34        42        17         4           *           3=100
          August, 1989            30        46        14         3           1           7=100
          June, 1985              32        51        11         1           *           5=100

     c.   The Wall Street Journal  27        24         9         6           4          30=100
          May, 1998               30        30         9         4           2          25=100
          April, 1996             28        29        13         7           3          20=100
          February, 1993          30        32        14         6           2          16=100
          August, 1989            30        26         9         3           6          26=100
          June, 1985              25        23         6         2           1          43=100

     d.   The daily newspaper you
          are most familiar with  23        38        24         8           *           7=100
          May, 1998               27        36        24         7           *           6=100
          April, 1996             24        37        26         8           *           5=100
          February, 1993          22        41        25         8           *           4=100
          August, 1989            26        41        24         7           *           2=100
          June, 1985              28        52        13         2           *           5=100

     e.   The Associated Press    16        32        22         7           5          18=100
          May, 1998               15        36        24         6           4          15=100
          April, 1996             14        40        22         9           3          12=100
          February, 1993          16        39        23         7           3          12=100
          August, 1989            21        43        18         4           6           9=100
          June, 1985              21        40        11         2           2          24=100

     f.   CNN                     33        32        14         5           1          15=100
          May, 1998               37        35        11         4           1          12=100
          April, 1996             34        37        14         4           1          10=100
          February, 1993          41        35        10         4           2           8=100
          August, 1989            33        31        11         2           8          16=100
          June, 1985              20        24         7         1          10          38=100

     g.   NBC News                26        37        21         7           *           9=100
          May, 1998               28        42        20         4           *           6=100
          April, 1996             28        46        18         5           *           3=100
          February, 1993          31        42        18         6           *           3=100
          August, 1989            32        47        14         2           *           5=100
          June, 1985              31        51        12         1           *           5=100

     h.   CBS News                26        37        20         7           *          10=100
          May, 1998               26        43        21         4           *           6=100
          April, 1996             30        42        17         6           *           5=100
          February, 1993          31        44        16         5           *           4=100
          August, 1989            29        45        16         4           1           5=100
          June, 1985              33        51        11         1           *           4=100

     i.   C-SPAN                  21        24        11         6          10          28=100
          May, 1998               20        26        12         4          12          26=100
          April, 1996             19        24        12         9          10          26=100

     j.   Time Magazine           22        30        16         6           2          24=100
          May, 1998               21        38        17         4           1          19=100
          June, 1985              27        38        10         2           *          23=100

     k.   People Magazine          8        18        30        20           2          22=100
          May, 1998                8        21        34        16           1          20=100
          June, 1985               8        22        28        12           1          29=100

     l.   Newsweek                17        32        17         7           2          25=100
          May, 1998               19        40        16         5           1          19=100
          June, 1985              23        40         9         2           *          26=100

     m.   The National Enquirer    3         3         8        68           2          16=100
          May, 1998                3         4        11        69           1          12=100
          June, 1985               4         7        11        54           1          23=100

     n.   The NewsHour
          with Jim Lehrer         13        18        13         8          18          30=100
          May, 1998               15        21        12         5          19          28=100
          June, 1985              18        17         6         2          29          28=100

     o.   Your local TV news      30        39        19         6           *           6=100
          May, 1998               32        38        19         6           *           4=100
          June, 1985              34        47        13         1           *           5=100

     p.   Dateline NBC            26        31        19         6           2          16=100
          May, 1998               23        39        19         5           2          13=100

     q.   60 Minutes              31        37        17         7           *           8=100
          May, 1998               32        37        20         4           *           7=100

     r.   MSNBC                   19        29        15         6           8          23=100

     [FORM 1 N=460]
     s.F1 National Public Radio   16        21        18         8          13          24=100
          May, 1998               13        34        17         7           7          22=100

     [FORM 2 N=451]
     t.F2 "All Things Considered"
          on National Public
          Radio                   14        26        20        10          10          20=100
          May, 1998               14        31        24         4          11          16=100
          June, 1985              10        21         9         1          32          27=100

     u.   The Fox News CABLE
          Channel                 19        28        19         9           3          22=100

P.2 ASKED JUNE 1 - 6, 2000:
Q.P2 Now I am going to read a list of ONLINE news sources.  Please rate how much you think you can BELIEVE each site I name on a scale of 4 to 1.  On this four point scale, "4" means you can believe all or most of what you see on the site.  "1" means you believe almost nothing of what you see.  How would you rate the believability of (READ ITEM. ROTATE LIST) on this scale of 4 to 1? (INTERVIEWERS: PROBE TO DISTINGUISH BETWEEN "NEVER HEARD OF" AND "CAN'T RATE.")

     BASED ON ONLINE USERS [N=308]:
                                                              Cannot        Never
                                Believe                       Believe       Heard      Can't
                                   4         3         2         1          of         Rate
     a.   AOL News Channel        13        26        10         6          22          23=100
     b.   ABCNews.com             29        27         7         4          11          22=100
     c.   CNN.com                 39        23         5         4          10          19=100
     d.   MSNBC.com               28        26        12         3          11          20=100
     e.   CBSNews.com             28        30         7         3          11          21=100
     f.   FoxNews.com             20        21        14         3          16          26=100
     g.   Salon                    2         1         6         7          65          19=100
     h.   Slate                    1         1         6         6          68          18=100
     i.   About.com                3         7         7         5          55          23=100
     j.   Yahoo                   21        33        17         3           8          18=100
     k.   Netscape                17        22        13         4          20          24=100
     l.   Lycos.com                7        17        10         5          38          23=100
     m.   Go Network               5         9         7         5          49          25=100
     n.   CNET.com                 8        13         9         5          41          24=100
     o.   ZDNet.com                7         5         7         6          56          19=100
     p.   USAToday.com            24        27        10         3          12          24=100
     q.   New York Times.com      24        19         8         5          16          28=100

Reports by the Pew Research Center  - "For The People& the press" -  They are an independent opinion research group, sponsored by The Pew Charitable Trusts, that studies public attitudes toward the press, politics and public policy issues. The Center's main purpose is to serve as a forum for ideas on the media and public policy through its research...

Related Links:

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