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Irate Japanese Car Drivers Hit By GPS Bug

Sunday August 22 1:10 AM ET

TOKYO (Reuters) - A steady stream of irate customers called Japanese car navigation makers Sunday after their automotive directional devices failed due to a computer flaw. The screens on some car navigation systems went blank while others froze up as a computer bug struck Global Positioning System (GPS) devices, electronics company Pioneer Electronic Corp said. Pioneer, one of several car navigation system makers battling the bug, had received several hundred phone calls since the problem started at 9 a.m., a spokeswoman said.

About 450 Pioneer workers manned telephone lines and staffed service centers over the weekend to help customers with the GPS problem, she said.

Some 95,000 car navigation units sold in Japan may be unable to cope with an internal date change in the system, the Ministry of International Trade and Industry said.

Four Japanese manufacturers of GPS systems have completed updating only about 170,000 of the estimated 260,000 units sold in Japan since 1996 and believed to be still in operation.

Japanese drivers are heavily reliant on the navigational devices because most streets in urban centers such as Tokyo are unnamed and follow curving paths laid out among a tangle of property lines.

Japan's Maritime Safety Agency has received reports that ships with older GPS systems are in or near territorial waters but has not received any distress calls as of Sunday noon, a spokesman said.

At midnight GMT, the 24 satellites of the Global Positioning System, which provide navigational data from 17,700 kilometers (11,000 miles) out in space, switched their timing system back to zero.

The rollover is because the system, which uses radio signals from satellites to provide navigation data, was designed to ignore calendar dates but keep precise time measured in seconds and weeks.

Only 1,024 weeks were allotted from January 6, 1980, before the system is reset to zero.

Related Links:

GPS Clock's Update 'Bodes Well' For Y2K - Chicago Tribune (08/23/99)

Y2K fears calmed by satellites' smooth clock reset - Yahoo! Finance/Reuters (08/22/99)

Japan Cars Hit by Navigation Glitch - AP (08/22/99)

Air Force Says GPS System Rollover Successful - Reuters (08/22/99)

Navigation bug fails to bite - BBC (08/22/99)

Bug threatens positioning satellites - BBC (08/21/99)

No Y2K Glitches With Navigation Tool - AP (08/21/99)

Rollover Sites

GPS End-of-Week Rollover - exploration of the problem by Richard B. Langley, University of New Brunswick. From GPS World, 1998.

GPS Week Number Rollover Issues - technical explanation, history, and related links.

GPS Year 2000 and EOW Rollover - from the Team Space & Missile System Center web site.

List of GPS Manufacturers - with phone numbers and web site addresses.

Y2K and GPS End Of Week Rollover Slide Presentation - from the Space & Missile Systems Center.

Other GPS Sites

NAVSTAR GPS Joint Program Office - home page of the space-based radio-positioning system consisting of a constellation of 24 orbiting satellites that provide navigation and timing information to military and civilian users worldwide.

All About GPS - Shockwave-animation enhanced tutorial presented by Trimble Navigation.

Global Positioning System Overview - includes page on rollover issues.

GPS World Magazine - articles, columns, and resources for the GPS user.

NASA JPL Global Positioning System Program - overview of the system.

Online NewsHour: Global Positioning Satellites - 1998 NewsHour with Jim Lehrer report on how the GPS network of satellites is changing how we get from point A to point B. Includes RealAudio version.

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